Gamification Labs

Refund Policy

Last updated: 5 July 2024

Thank you for choosing Gamification Labs. We aim to ensure you are completely satisfied with your purchase of our software. Please read the following refund policy carefully:


Refund Eligibility:


  • We offer a 30 days money-back guarantee from the date of purchase.

  • To be eligible for a refund, you must request it within this 30 days period.

  • Refunds are only applicable to your first purchase of the software and do not apply to subsequent renewals or upgrades.



How to Request a Refund:


  • To request a refund, please contact our customer support team at support@gamificationlabs.com with your order details and reason for requesting a refund.

  • Our team will review your request and respond within 2 business days.



Refund Process:


  • If your refund request is approved, the refund will be issued to the original payment method used during the purchase.

  • Please note that it may take 5 working days for the refund to appear in your account depending on your payment provider.



Non-refundable Situations:


We do not offer refunds under the following circumstances:


  • After 30 days from the date of purchase.

  • If the software has been used in a way that violates our Terms of Service.

  • If the refund request is due to changes in your business needs or decisions.

  • If the request is made after a renewal or upgrade of the subscription.


Contact Us

If you have any questions about our refund policy, please contact us at support@gamificationlabs.com


Policy Changes

Gamification Labs OPC Private Limited reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.


By using Gamification Labs, you agree to abide by the terms of this refund policy.

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